Updated
Highways, hotlines, and where TuJu fits
TuJu's own site talks about Peninsular Malaysia highways. Below are public hotlines for several of those roads, taken from the highway authority's directory, plus the national 999 line.
Where TuJu is aimed
The product site introduces TuJu as a companion for highways in Peninsular Malaysia. The November 2025 launch was held at the southbound Seremban R&R on the North-South Expressway, which tells you who the first audience was: people on the tolled network LLM oversees. It does not tell you that every ramp, federal road, and Sabah or Sarawak highway is covered to the same depth.
Inside the app, coverage is whatever camera, toll, and route the feed actually draws. The list below is not a coverage map. It is a set of public emergency and traffic numbers, taken from LLM's highway directory and the Works Ministry's hotline answer, so you have them when the app is the thing that has failed. Longer notes on the two big journeys sit on the North-South and East Coast pages.
Hotlines
LLM's directory is longer than this. Numbers change. If you are already on a highway, the SOS entry inside TuJu is more likely to be the concessionaire for that road than a number you picked from a list. For anyone injured, 999 comes first.
Life safety and the authority
- 999
Police, ambulance, and fire. National emergency number.
- 1-800-88-7752
LLM traffic information line, also published by the Works Ministry as the highway hotline.
PLUS roads
- 1-800-88-0000
PLUSLine, published for the North-South Expressway, ELITE, and the Second Link. PLUS also prints this number as the emergency line.
Other concessionaires in the directory
- 03-56337188
KESAS, Shah Alam Expressway, hotline as listed by LLM.
- 03-90750505
Grand Saga, Cheras-Kajang Expressway.
- 1-700-818-700
ANIH Berhad line listed for the KL-Karak Expressway and East Coast Expressway phase 1.
- 1-800-88-0220
East Coast Expressway phase 2 (LPT2).
Not an emergency line
- 1-300-888-557
Federal road complaints at the Public Works Department, from the Works Ministry's hotline answer. This is not the number to call from a live lane.
How to use a hotline
Know your direction and the last kilometre marker or interchange you passed. "North-South, southbound, after the Seremban R&R" is useful. "Somewhere near a bridge" is not. If you can leave the vehicle, do it on the side away from traffic, behind a barrier if there is one. Then call.
A 1-800 line is still a phone call. If it does not connect, call 999 and say you are on a highway. The emergency page puts the SOS button in that same order: people first, then the operator.