Updated
Contact
TuJu support is handled by the app's operators. The address the highway authority published on 22 October 2026 is feedback@prosignalconsortium.my. This website cannot reset your login or see your trips.
App support
TuJu is operated by the Malaysian Highway Authority and Prosignal Consortium. On 22 October 2026, LLM's statement on the outage, as reported by The Star, gave this address for complaints and feedback about the application:
feedback@prosignalconsortium.my
Include the phone type, the version from the store, and what the screen did. That inbox is the right place for a login you cannot finish, a route that shows raw code, or a camera that has been black for a week. It is also the place to ask about account deletion if the in-app tools are missing.
For a crash on the road, do not email anyone first. Call 999. Highway hotlines are listed on the highways page. The product site is tuju.my.
This website
tujuapp.com does not run a support desk for the app. We cannot see your account, your location history, or your toll payments. We also do not publish a contact inbox of our own. Writing to the Prosignal address about a sentence on this website will reach the app's operator, not the editor of the guide.
If a store listing has moved on from what we wrote on 22 October 2026, trust the listing. The about page lists the sources, so you can check the sentence against the original article.